Infobip, a Johannesburg-based corporate company has donated a communications solution to Laerskool Leondale, one of its long-standing Corporate Social Responsibility (CSR) beneficiaries.

The spokesperson of Infobip says, “The communication platform will enable the school to seamlessly communicate with students, parents, and staff more cost-effectively and efficiently, initially through SMS and email. The platform will also enable the school to manage contacts and communications with detailed reporting.”

Ntombi Mahlangu, acting principal at Laerskool Leondale says, “Reflecting on 2020, we experienced a major need to keep learners, teachers, parents and other stakeholders informed about changes in the school terms and other important issues as a result of the Covid-19 pandemic. Resorting to traditional methods of communication such as printing letters and giving them to students proved to be ineffective. Infobip’s solution has helped us address the communication gap by providing a valuable platform for us to connect with all our stakeholders reliably and effectively.”

The solution is web-based, the administrators only require an internet connection to access and the costs are much lower, which saves the school remarkable costs.

“With printed letters, there was no way for the school to track whether parents and other key stakeholders had received news, as we relied on students to deliver these letters to their parents. The solution enables us to establish if the messages sent to our database were actually delivered through reporting capabilities,” continues Mahlangu.

Douglas Van Wyk, Regional Manager Southern Africa, Infobip, says, “Infobip’s communication platform will ensure everybody is informed of important information, happenings, notices and changes in a timely manner. Parents and teachers now have a solid communication platform at their disposal to ensure no confusion or false messages are being spread.

“We chose to partner with a school because it resonated with two goals. Firstly, to ensure inclusion and quality of education for all children, as is Nelson Mandela’s view that education is the most powerful weapon to change the world. Our second goal is for all children in Early Childhood Development (ECD) to have access to learning resources for development. Our first project with the school was library tracking software that enables students to borrow books from the library, which was a challenge in the past as there was no simplified way of tracking the book. This latest initiative further adds value by alleviating the communication challenges in times of Covid-19.”

Infobip says that they will continue to support the platform with new features, channels that may become available and will carry on supporting the school with upgrades, training, and technical support.

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